Jobs

Operations Lead - Marketing agency, £50,000 – £65,000 - Hybrid – 2 days per week in Central London.

A growing marketing agency based in Central London seeks an Operations Lead to support the Founder of the agency with the smooth day to day running of the business, systems, processes and resource.

We are looking for someone who thrives on keeping things running smoothly behind the scenes and has a real knack for turning chaos into clarity.

This is a brand new role with genuine opportunity to progress up to Operations Manager level as the agency grows. You will be working closely with the founder and leadership team, playing a key part in building the structure and strategy that supports long term success and scalability.

What the role involves:

• Day to day operational support to ensure the agency runs like clockwork.

• Managing resources and costs across multichannel campaigns to support profitable growth.

• Working out what resource and skills are needed and helping to identify gaps in knoweldge and technical experience.

• Reviewing team capabilities and shaping resource plans to deliver great client work without overloading anyone.

• Tracking key performance data, utilisation rates, project costs and business performance metrics.

• Spotting operational issues early and putting strategies in place to fix them.

• Collaborating with the founder to reduce their day to day load and help drive the agency forward.

Experience / skills required:

• We need you to have previous agency side expeirence, outsource marketing rather than creative in an operations role. You will understand the pace, challenges and how an agency needs to work.

• You will be commercially minded and confident working with data to make smart decisions.

• Organised, resourceful, and comfortable juggling the strategic with also being hands on.

• You enjoy building processes that work and are not afraid to challenge decisions if something can be done better.

The role offers:

• £50,000 – £65,000 depending on experience.

• Hybrid set-up – 2 days a week in the Central London office.

• A chance to help shape the future of the agency and grow into an Operations Manager role as the business scales.

This is an excellent opportunity for an experience Operations lead who is ready and driven to move towards a management role within a forward thinking and employee focussed environment.